Our Services

Whether it’s through direct support for individuals and families or consulting with companies to create more inclusive and empathetic practices, we want to make a lasting impact. Together, we can shift the narrative, lighten the burden, and build a world where patients are empowered, respected, and seen as essential partners in healthcare.

Healthcare consultant leading a team training session on inclusive patient care – TACT professional development workshop.
Medical professional writing notes during a patient consultation session in a calm, supportive environment – TACT healthcare advocacy services.
Empathetic support shown through hand-holding during a healthcare counseling session – TACT bridging the patient-doctor communication gap.
  • For Industry: Develop strategic, patient-centered advocacy plans and refine patient-facing materials (e.g., web content, visuals, campaigns) to ensure messaging resonates with target audiences, fostering long-term engagement and impact.

    For Patients & Advocacy Groups: Assist advocacy groups in creating effective advocacy campaigns and materials, empowering communities to amplify their voices and connect with key stakeholders.

    Deliverables:

    • Comprehensive strategic plans for advocacy campaigns.

    • Refined patient-facing materials (e.g., web content, visuals, and messaging guides).

    • Engagement metrics and impact analysis reports.

    • Recommendations for building or enhancing patient communities.

    • Facilitation of stakeholder meetings to align messaging with patient expectations.

  • For Industry: Provide strategic consulting to integrate patient-centric approaches into clinical trials, market strategies, and product development. Use detailed patient journey maps to identify critical pain points and opportunities for improving patient experiences.

    For Patients & Advocacy Groups: Collaborate with individuals and advocacy groups to map healthcare journeys, uncover gaps in care, and develop actionable strategies that amplify their influence and improve healthcare outcomes.

    Deliverables:

    • Detailed patient journey maps with identified pain points and opportunities.

    • Strategic recommendations tailored to improving clinical trials, product development, or market strategies.

    • Data collection and analysis reports from patient and stakeholder interviews.

    • Actionable insights to inform patient-centric innovation.

    • Workshops to present findings and integrate them into client operations.

  • For Industry: Facilitate and lead advisory boards to gather patient and stakeholder insights. Build partnerships between patients, providers, and corporate teams to foster meaningful collaboration.

    For Patients & Advocacy Groups: Organize patient advisory boards to amplify their experiences and ensure their voices are heard in healthcare and industry decision-making.

    Deliverables:

    • Recruitment and onboarding materials for advisory board members.

    • Facilitation and moderation of advisory board meetings.

    • Post-meeting summaries and actionable recommendations.

    • Stakeholder communication and engagement plans.

    • Customized frameworks for ongoing collaboration between patients and industry leaders.

  • For Industry: Create and execute tailored educational programs, webinars, and summits that equip healthcare professionals with patient advocacy best practices and enhance their understanding of patient-centric care models.

    For Patients & Advocacy Groups: Design and host educational resources, virtual support groups, and self-advocacy workshops to empower patients and caregivers with the knowledge and tools they need to navigate complex healthcare systems and manage their conditions.

    Deliverables:

    • Design and execution of educational webinars, summits, or online courses.

    • Development of training modules for healthcare professionals and caregivers.

    • Customized educational content such as videos, infographics, and downloadable guides.

    • Event reports summarizing attendee feedback and learning outcomes.

  • For Industry: Develop tailored programs to address specific patient engagement needs, such as virtual events, patient education initiatives, or cross-functional collaborations with advocacy groups.

    For Patients & Advocacy Groups: Partner with advocacy groups and individuals to create initiatives that reflect the unique needs of their communities, such as virtual support groups, mentorship programs, or educational workshops.

    Deliverables:

    • Tailored program blueprints addressing specific client needs (e.g., mentorships, support groups).

    • Execution plans for virtual or in-person events tailored to niche patient communities.

    • Collaborative frameworks for partnerships with advocacy groups.

    • Post-program evaluations measuring success and identifying areas for improvement.

    • Co-branded materials for use by advocacy groups or corporate partners.

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